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Safety and compliance standards

Version v1.0 · Effective 23 October 2026 · Clexen Rentals Private Limited · ref 2904ed8b9232

Purpose: the minimum eligibility, documentation and safety standards for using the Platform. Clexen uses them to admit, pause or remove Partners and to decline Requests. They are not a substitute for each party's own legal duties. Parties: Partners and Customers. Acceptance trigger: incorporated in Documents 04 and 06, so accepted with them.

Safety is each employer's and site owner's legal duty. Clexen does not inspect Equipment or Sites, and does not supervise work. These standards tell everyone what we expect, and what we act on when it is not met.

1. Who may use the Platform

User Must be Clexen may ask for
Customer A business, government body, institution or self-employed professional, acting through an adult authorised person, renting for lawful work Company or firm name, GSTIN (if registered), Site address, purchase or work order
Partner A legal entity or proprietor carrying on an equipment rental, ownership or dealership business in India PAN, GSTIN (if registered), address proof, bank details in the business name, list of Equipment, documents in section 2

Clexen may decline any User it reasonably considers unsafe, fraudulent, sanctioned or likely to breach these standards.

2. Partner documents (keep current and produce on request)

  1. Registration: a registration certificate for Equipment used on, or moved under its own power over, public roads, as the Motor Vehicles Act 1988 and state rules require (construction equipment vehicles included). Transport permits where required.
  2. Insurance: see section 4.
  3. Lifting machines and tackle: cranes, hydras, telehandlers, aerial work platforms, hoists, chain pulleys, slings and similar.
    • A test and thorough examination by a competent person at the intervals Applicable Law requires, and after any major repair or modification.
    • A load chart fitted in the cab, and safe-load indicators where fitted by the manufacturer kept working.
    • Follow the intervals and forms required by the OSH Code 2020 and the Central or State rules that apply at the Site. Where those rules are silent, a thorough examination at least every 12 months.
  4. DG sets: emission and noise compliance applicable to the set's power rating, such as CPCB IV+ type approval for new sets. Compliance with any local restrictions, including the Graded Response Action Plan in Delhi-NCR.
  5. Operators: licence for driving on public roads where required. Training or competency record for the machine type. Proof of age (18 or older). Fitness for work.

3. Safety duties on site

Partner:

  • supplies Equipment in safe working order with all safety devices working;
  • briefs the Customer on the Equipment's limits;
  • does not let its Operator work beyond safe hours or under unsafe instructions;
  • reports defects and incidents.

Customer:

  • provides a safe Site and access, ground conditions, lighting and barricading;
  • controls overhead lines and buried services;
  • provides a lift plan and a competent supervisor for lifting operations, and a banksman or signaller;
  • provides site induction and PPE beyond the Operator's basic kit;
  • complies with the Occupational Safety, Health and Working Conditions Code 2020 and site permits;
  • never asks anyone to override safety devices or exceed rated capacity.

Both:

  • stop work in unsafe conditions, including high wind beyond the manufacturer's limit, lightning, poor visibility and unstable ground;
  • report and record incidents.

4. Insurance

Cover Required of Notes
Motor third-party liability Partner, for every vehicle used in a public place Mandatory under section 146 of the Motor Vehicles Act 1988
Own damage / Contractor's Plant & Machinery (CPM) Partner Strongly recommended; state in listing whether held
Employees' compensation, ESI or equivalent social security for Operators Partner (as employer) Under the Code on Social Security 2020 and related law
Contractor's All Risk or third-party liability for the works Customer As required by the Customer's own contracts

Clexen does not sell, arrange or recommend insurance. Clexen is not an insurance intermediary.

5. Prohibited uses and listings

The following are prohibited:

  1. Equipment without the documents in section 2, or with known unrepaired defects affecting safety;
  2. Operators under 18, or without the required licence or competency;
  3. use for any unlawful purpose, including illegal mining, unauthorised demolition, or work without required permits;
  4. carrying people on Equipment not designed for it, or lifting people except on equipment designed and certified for that;
  5. misdescribed capacity, year or condition;
  6. stolen, encumbered or seized Equipment, or Equipment the Partner has no right to rent out.

6. Incidents

  • Report any fatal or serious accident, dangerous occurrence (such as a crane collapse or boom failure), or theft to the authorities as the law requires.
  • Also report it to Clexen within 24 hours at support@clexenrentals.com, giving the request number, date, place, what happened, persons affected and the action taken.
  • Clexen may pause the Partner's listing for that Equipment pending documents showing it is safe to return to work.

7. What Clexen does

Clexen:

  • records the details and documents Partners submit, without verifying them;
  • may refuse, pause or remove Equipment or Users that do not meet these standards (Document 04, clause 10);
  • shares safety reports with the other party to the Order.

Clexen does not certify Equipment, Operators or Sites. Clexen shows no "verified" label (Document 15, section 5).

Questions about this document? Contact us or WhatsApp.